Terms of
Service

By booking our services, the customer agrees to the terms and conditions mentioned by Janvi Packers & Movers.

All services are subject to availability, operational feasibility, and confirmation.

All quotations are based on the information provided by the customer.

Final pricing may vary after physical inspection or additional service requirements.

Additional charges may apply for extra labor, staircase handling, long carrying distance, or special packing requirements.

Retention charges of ₹100 per corrugated box and ₹500 per red plastic box will apply if packing materials are not returned after relocation.

Additional charges may apply if the distance between the vehicle parking location and the loading/unloading point exceeds 30 meters.

Extra labor charges may apply if service lifts are unavailable during loading or unloading operations.

Customers may reschedule their shifting free of charge up to 48 hours before the scheduled pickup time.

Rescheduling requests within 48 hours may attract operational charges depending on resource allocation.

Customers must disclose fragile, valuable, oversized, or sensitive items before transportation.

Customers are responsible for verifying all goods before dispatch and after delivery.

Restricted, illegal, hazardous, or prohibited items shall not be transported.

Transit timelines are estimated and may vary due to traffic, weather, road conditions, strikes, or unforeseen operational situations.

Janvi Packers & Movers shall not be held responsible for delays caused by circumstances beyond reasonable control.

Transit insurance is optional and subject to separate charges.

Without insurance coverage, company liability for damages shall be limited as per applicable operational policies.

Damage claims must be reported within 24 hours of delivery.

Cancellation charges may apply once manpower, vehicles, or packing resources are allocated.

Refund eligibility, if applicable, shall be determined based on service stage and operational costs incurred.

Information submitted through quote forms or contact forms must be accurate and genuine.

Users shall not misuse, copy, or attempt unauthorized access to the website or its services.

Customer information is handled according to our Privacy Policy.

By using our website, users consent to data collection practices described in the Privacy Policy.

These terms shall be governed by applicable laws of India.

Any disputes shall fall under the jurisdiction of courts located in Hyderabad, Telangana.